Effective date: 5 May 2019
Website: mpmradio.co.za
1. Introduction
MPM Radio respects the privacy of its listeners, website visitors, presenters, contributors, advertisers and business partners. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, listen to our online streams or communicate with the station.
We aim to handle personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Name, email address and telephone number.
- Listener messages, song requests, feedback and enquiries.
- Presenter biographies, photographs and professional details.
- Competition entries, booking enquiries and promotional submissions.
- Technical information such as browser type, device information, IP address and website activity, where collected.
3. How We Use Your Information
We may use your information to:
- Respond to messages and enquiries.
- Operate and improve our website and radio streaming services.
- Manage programmes, presenters, bookings and events.
- Administer competitions and promotional activities.
- Publish content you have authorised us to use.
- Send relevant updates and promotional messages where legally permitted.
- Protect our website and comply with legal obligations.
4. Online Streaming and Third-Party Services
Our website may link to or include streaming players, social media platforms and other third-party services. These providers may collect information under their own privacy policies. MPM Radio does not control their independent data practices.
Please review the privacy policies of external services before using them.
5. Cookies and Analytics
Our website may use essential cookies to support functionality, security and user preferences. Analytics and advertising cookies may also be used if implemented.
Where required by law, consent will be obtained before using non-essential cookies. You can also manage cookies through your browser settings.
6. Sharing of Personal Information
MPM Radio does not intend to sell personal information. We may share necessary information with website hosts, streaming providers, email services and technical service providers to operate our services.
We may also disclose information when required by law, to protect legal rights or where you have authorised the disclosure. Appropriate safeguards will be applied where required.
7. International Transfers
Some service providers may process information outside South Africa. Where this occurs, we will take reasonable steps to ensure that any transfer meets applicable legal requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse or disclosure. However, no online system can be guaranteed completely secure.
9. Retention of Information
We retain personal information only for as long as reasonably necessary for its intended purpose, unless a longer period is required or permitted by law. Information no longer needed will be securely deleted, destroyed or de-identified where appropriate.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion where legally appropriate.
- Object to certain processing activities.
- Withdraw consent where processing relies on consent.
- Opt out of direct marketing communications.
- Lodge a complaint with the Information Regulator of South Africa.
11. Children's Privacy
Our online services may be accessible to younger audiences. We do not knowingly collect children's personal information unnecessarily. Where children's information is processed, we will take appropriate steps to comply with applicable law.
12. Changes to This Policy
We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this website with its effective date.
13. Contact MPM Radio
For privacy enquiries, access requests, correction requests or complaints, please contact MPM Radio through the official contact details published on our website.
Our designated Information Officer's contact details should be published here once confirmed.
MPM Radio — The Station You Can't Live Without.